Finga-nails aim is to despatch all orders within 3 working days
Orders are despatched Monday – Friday only. Delivery by ROYAL MAIL
Orders are not despatched on Weekends or National holidays (ie. Bank Holidays).
All orders will be delivered by Royal Mail and a signature is required.
Standard UK 2nd Class Delivery:
Typically within 2 – 4 working days, but please allow up to 15 working days.
Please note: These delivery times are estimated and are intended as a guide only. At busy times such as Christmas, or in adverse weather conditions, orders may take a little longer.
If you have not received your order within 15 working days from dispatch confirmation email please contact support@finga-nails.com who will be more than happy to investigate this for you.
Cancellations or Amendment to Orders:
Because Finga-nails aim is to packing and dispatch within 1-3 days any amendments or cancellation to orders after this period cannot be made as the goods will probably be on their way to you. You can however return any items within 14 days if you are unhappy with them once they arrive. Items must be returned in original packing and original condition. A Refund is subject to meeting this requirement. The customer must pay the cost of return postage.
Delivery charges:
The Standard UK Delivery and Handling charge is £4.10 ……..Royal Mail signed delivery service
FREE Delivery:
For orders over £40.00 delivery is FREE and at certain times when a promotional code is applied.
Overseas Delivery charges:
The Overseas Delivery and Handling charge is £20.00……Royal Mail International Tracked
For our international customers, although rare, please be aware there is the possibility of a delay (no longer than 1 month) to your order at customs and charges may occur; this is out of our control. Your local government may apply duties and/or customs taxes to your order when delivery is made, or billed to you afterwards depending on where you live. Please ask your local postmaster for more info.
We are not liable for these charges, and unfortunately, they cannot be reimbursed or refunded nor can we accept returns or issue a refund if you decide not to pay these custom fees. If you refuse to accept your package you will be liable for 50% of your order plus all associated shipping charges.
Damages:
In the event that your goods are received damaged, please contact us via email,accompanied with a photograph of the damage item(s)